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Posts filed under the 'Babeland Customer Service' Category

How To Buy A Vibrator - New Daily Bedpost Video!

Thursday, April 3rd, 2008

Claire Cavanah is all over The Daily Bedpost! Anal toys, kink, now vibrators. It’s hard to think of how to explain picking out a vibrator in only three minutes, but Claire gives us the basics and mentions some of our favorite toys including the Onye, Fukuoku, Little Paul and of course, the Rabbit Habbit. But as she says, the best way to figure out which toy is right for you is to come down to the store and feel them for yourself.

Babeland Wins Best of Citysearch!

Monday, March 31st, 2008

citylogoOur Lower East Side store did it again! It won both the audience and the editorial votes on Citysearch. In fact, our SoHo store came in 4th so if you want to visit the five top rated sex toy stores in the city, you’re going to go to two Babelands!

This is great, not just because everyone likes to win awards, but because it means that we’re doing what we set out to do - which is provide amazing customer service. For us that means not only being polite and attentive but also creating a space that is open and inviting. And, of course, knowing what we’re talking about.

I recently trained some new Sex Educators on anal play. As we discussed anatomy, rimming, penetration with fingers, butt plugs, anal beads, and dildos, vibration, strapping it on and more, I could see that they were feeling a little overwhelmed. I’ve been at Babeland for so long that I forgot just how much there is for us to learn when we first start working here. It can feel like a mountain of information but, over time, it all comes together and each Sex Educator finds their own way of explaining pieces of that information to others. What it all comes back to is giving Sex Educators as much information as they can so that customers can get the best experience possible. I guess that’s why Citysearch loves us!

Tales from the Floor: The MacGyvers of Dildos

Monday, March 17th, 2008

MacGyverWith its proliferation of tender green buds and frothing plum blossoms, Spring has come early to Seattle; the gentler temperatures are working their magic, plaguing lusty lasses and amorous gents with an acute case of Spring Fever. Perhaps it was this pleasant malady that brought a comely woman into the shop early Saturday afternoon. Mincing no words, she let us know exactly what she was after: Anal Stimulation.

After a bit of patter, I ferreted out that she was looking for a dildo; more precisely, for a dildo that would hold up in the bath; even more precisely, for a dildo that would suction to the base of the tub floor. Done, done, and done: I recommended the Stallion and the Colt, two gently curving silicone dils that capably suction to any smooth surface… bathtubs included. As I mentally patted myself on the back for a job well done, she surprised me with one last curve ball: vibration. Her eyebrow raised in a question… or perhaps a challenge; not one to step down when it comes to getting off, I met her request with vigor. Bypassing our selection of vibrating silicone dils (none of which are capable of suction), I led her to the cock rings. Taking the Stallion in one hand and the Sonic Ring Kit in the other, I nimbly slipped the wildly popular vibrating cock ring over the dil; and, because silicone transmits vibration so beautifully, the Stallion began thrumming from the Sonic’s ministrations. Voila: a suction-able, butt-friendly, vibrating dildo that is safe for use in the bath.

On a similar note, I talk to countless couples bemoaning that our one-piece double dils are not right for them. While the Nexus or Share may be godsends for many, others desire to design their own toy. MacGyver-ing a dildo to your specifications may seem a daunting task, when in reality it is a snap. I often demonstrate that the Stallion and Colt suction to each other– or to any other silicone dil of your choice—for a sturdy one-piece design. Are Stallion or the Colt not your cup of tea? There is another option available: the Coupler. As long as your dildos each have a flared base, you can use this neoprene wonder to create custom toys to your heart’s content.

From assisting our friends in tailoring a vibrating dil, to a double-dil, to even offering suggestions on hands-free vaginal penetration during anal sex (think “reverse harnessing”), Babeland’s sex educators truly are the MacGyvers of dildos. Now if only I can get an industrial designer to collaborate with me on that suction cup harness idea… then Spring truly will have sprung.